Get in Touch
Have a question, suggestion or problem? We're here to help. Our team usually responds within 24 hours.
Live Chat
Available on the platform
Mon–Fri, 9am–6pm UTC
⚡ Response Times
Send a Message
Fill in the form and we'll get back to you.
Frequently Asked Questions
Quick answers to common questions.
You list a gadget you want to trade, browse listings others have posted, and send a swap request. If both parties agree, the swap is confirmed and you arrange the exchange.
Basic swapping is free for all users. Store accounts have a small listing fee after a free tier. Check our pricing page for details.
Sign up for a store account, complete your profile and submit your application. Our team reviews applications within 1–3 business days.
Report the issue immediately through the dispute resolution centre on the gadget detail page. Our team investigates all reports within 48 hours.
Yes! Swappam supports international swaps. Shipping arrangements and costs are agreed between users directly.
Go to My Profile → Password & Security, enter your current password, then set a new one.